Our turn-around-time is between 2-4 weeks. If you receive an email that your order has shipped, it may take up to a week to physically go in the mail.

You will receive a tracking number via USPS. Unfortunately, we are not the Post Office and we do not deliver your mail. If your tracking stops, please reach out to USPS and file a "missing mail" claim. Normally from there USPS will tell you if it is lost or not, and if it is lost, please send us an email for further investigation.

​Once your package says delivered, we are unable to send a replacement. Please contact USPS and file a "missing mail" claim. Please contact us with any questions.

Return Policy and Exchanges

We are unable to offer refunds or exchanges for any items purchased through our site; it is the buyer's responsibility to order carefully and ensure everything is accurate before finalizing their order. Additionally, please check to make sure your mailing address is correct to allow for on-time delivery.  If there are any specific concerns with your order, please reach out to us and we will address them on a case-by-case basis.

Sticker Quality

Stickers are printed in-house on a waterproof paper covered with a laminate finish. These are water resistant, however we do not recommend washing items containing stickers, such as water bottles, in the dishwasher. Please note, if you have a powder coated water bottle (like a Hydroflask), stickers may not adhere properly to the rim, apply to the middle of the bottle for best results.