FAQ AND POLICIES
Our turn-around-time is between 2-4 weeks. If you receive an email that your order has shipped, it may take up to a week to physically go in the mail.
You will receive a tracking number via USPS. Unfortunately, we are not the Post Office and we do not deliver your mail. If your tracking stops, please reach out to USPS and file a "missing mail" claim. Normally from there USPS will tell you if it is lost or not, and if it is lost, please send us an email for further investigation.
Once your package says delivered, we are unable to send a replacement. Please contact USPS and file a "missing mail" claim. Please contact us with any questions.
Return Policy and Exchanges
We are unable to offer refunds or exchanges for any items purchased through our site; it is the buyer's responsibility to order carefully and ensure everything is accurate before finalizing their order. Additionally, please check to make sure your mailing address is correct to allow for on-time delivery. If there are any specific concerns with your order, please reach out to us and we will address them on a case-by-case basis.
Stickers are printed in-house on a waterproof paper covered with a laminate finish. These are water resistant, however we do not recommend washing items containing stickers, such as water bottles, in the dishwasher. Please note, if you have a powder coated water bottle (like a Hydroflask), stickers may not adhere properly to the rim, apply to the middle of the bottle for best results.